WEBSITE PRIVACY POLICY
Pacific Property Group (A.C.N. 064 261 472) is committed to complying with its obligations under the Privacy Act 1988 (Cth) (the Act).
We are committed to the protection of personal privacy and have adopted a policy to protect information about individuals. This policy describes the information we collect at this website, how we use that information, how that information may be disclosed, the security of that information, how you can access and correct any such information and other relevant details concerning your privacy.
The Act allows personal information to be collected, used and disclosed for the purposes for which it was collected in accordance with the Act.
Note this Privacy Policy only applies to the extent we collect, use and disclose personal information in connection with this website. We also have a privacy policy which details our policy in connection with our real estate business. A copy of this privacy policy can be accessed here.
https://www.pacificpropertygroup.com.au/privacy-policy---collection-notice
This Privacy Policy may be revised, updated or replaced from time to time and we may subsequently notify users of any changes to it by posting the revised, updated or replaced Privacy Policy on this website. Any changes to it take effect on the date on which the revised, updated or replaced Privacy Policy is posted to this website.
What information do we collect from this website?
This website may use cookies and other digital identifiers by design. Pacific Property Group does not currently monitor or use any of these site performance indicators, analytics cookies or advertising cookies.
Cookie rights: You can always disable the use of cookies by changing the security settings of your browser. However, please bear in mind that this may affect how some items are displayed on our website.
This website does have a “Contact Us” form which may be used where some personal information will be required for it to operate correctly.
Why do we collect this information?
We only use personal information for the purpose which was requested of us, or for the purposes which directly relate to one of our functions or activities.
Automated Decision Making (ADM)
ADM is when:
(a) we use a computer program to make, or do a thing that is substantially and directly related to making, a decision; and
(b) the decision could reasonably be expected to significantly affect the rights or interests of an individual; and
Pacific Property Group does not employ Automated Decision Making.
Information disclosed
We will use and disclose personal information only for the purposes for which it is collected in accordance with the Act, including:
• providing services and customer support, including service updates;
• maintaining and updating our records;
• comparing information for accuracy, and verifying it with third parties; and
• providing information as authorised or required by law or a relevant government body or authority.
Overseas disclosure
We do not disclose personal information overseas other than directly to clients based overseas.
We may use cloud storage and IT servers that may be located overseas to store the personal information we hold. As electronic or networked storage can be accessed from various countries through an internet connection it is not always practical to know in which country information about an individual may be held.
To the extent that we can identify the countries to which we transfer information they are:
• None at this time
Please note that in some cases countries to which we transfer information may not have laws or binding schemes that have the effect of protecting your information in a way that overall is at least substantially similar to the way in which the Australian Privacy Principles protect your information, and there may not be any mechanism or binding scheme that you can access to take action to enforce legal protections.
Anonymity and pseudonyms
General users of the website do not need to disclose their identity to us in order to use this website. This website does not, therefore, collect personal information about people who generally access it except in the circumstances described above.
Please note that we may not be able to provide you with some or all of our services if you are anonymous or use a pseudonym.
Cookies
A cookie is an electronic token that is passed to the user’s browser which passes it back to the server whenever a page is sent to the user. Our servers may generate cookies which are used to keep track of the pages that users have accessed while using the website. The cookie also allows data to be inputted into a form or template and temporarily stored until the user chooses to save that form or template. Cookies generally remain on the user’s computer even after an internet session is ended and the computer rebooted. The cookie can be read by the server that placed it there during a subsequent visit to that same server. Their exact behavior is server specific.
When users visit this website, our server may log certain information, including the type of browser and operating system the user is using, the top level domain name (for example .com, .net, .au, etc), the address of the referring site (for example, the previous site visited), the server's IP address, the date and time of visit and the address of the pages accessed and the documents downloaded. This information is generally only for internal statistical analysis and system administration purposes.
Any other information supplied to us (for example, if a user sends an email or enters any personal information into our website) is treated in accordance with this Privacy Policy.
Pacific Property Group does not monitor cookies etc.
Information security
We take reasonable steps to protect all information which we hold (including personal information) from misuse, loss, and unauthorised access, modification or disclosure.
We may store information about you in cloud or other types of networked or electronic storage. As electronic or networked storage can be accessed from various countries through an internet connection it is not always practical to know in which country personal information about you may be held.
Where appropriate, we use secure transmission facilities. However, no transmission of information over the internet can be guaranteed to be completely secure and we do not warrant the security of any information transmitted to us over the internet.
Links to other websites
This website may contain links to other websites. We are not responsible for the privacy practices or the content of those websites. This Privacy Policy does not extend to those linked websites.
Marketing and opt-out
Pacific Property Group does not undertake direct marketing.
If a user does not wish to receive any information about such products, services and benefits they can contact the Privacy Officer (details specified below). We will not use your sensitive information for these purposes without your consent.
Accessing your Personal Information
Users of the website whose information we either collect, use or disclose have the right to request access to any personal information held by us which relates to them, unless we are permitted to withhold that information. We may charge a reasonable fee where access to personal information is provided. Any requests for access to a user’s personal information should be made in writing to the Privacy Officer (details specified below). The user also has the right to request the correction of any personal information which relates to them that is inaccurate, incomplete, irrelevant, misleading or out-of-date.
If the user requires any further information about our management of personal information or has any queries or complaints, they should contact:
The Privacy Officer
Suite 5 872 Military Rd Mosman NSW 2088
Tel: (02) 9968 2271
Email: manager@pacificpropertygroup.com.au
The Office of the Information Commissioner can be contacted as follows:
Phone enquiries 1300 363 992
Mon–Thurs 10am–4pm AEST/AEDT
Post GPO Box 5288
Sydney NSW 2001
Fax +61 2 9284 9666
Acceptance of this Privacy Policy
By using this website, accessing any of our products, services or features, the user acknowledges that it has read, understands and accepts this Privacy Policy and the permissions to collect, use and disclose personal information, and the user authorises us to collect, use and disclose, in accordance with the Act, their personal information for the purposes specified in this Privacy Policy.